Proof-of-Concept: Hospital Call Center App with C# and Web API

Keyhole Software .NET, JavaScript, Proof-of-Concept Leave a Comment

In this project, a team of Keyhole Software consultants worked with the client’s IT team to develop a proof-of-concept for a hospital’s Call Center. The proof-of-concept was for an application that displayed a list of the Call Center’s patient calls. The application interfaced with the client’s business process management (BPM) service to allow the user to search from a list of available calls, choose a patient to call, indicate the call has started, and then complete the call with some information.