Northwell Health (formerly North Shore-LIJ) is one of the largest integrated health systems on the East Coast. With more than 63,500 employees, Northwell Health is the largest private employer in New York State with a service area encompassing more than eight million people throughout the New York metropolitan area.
Project Objectives Over Time
Northwell Health has leveraged the strengths and talents of Keyhole Software since 2014 to launch various custom software initiatives focused on enhanced patient care. Because Keyhole has proven its value to Northwell throughout the years, the relationship between the two has grown to more than 10 Keyhole consultants helping the client on various initiatives, including:
- Migration To & Development of .NET Microservices Applications
- Deploying the Elastic Stack
- BPM Integration
- Rejuvenating Continuous Integration / Continuous Delivery (CI/CD) Processes
- Knowledge Transfer & Education
Northwell initially engaged Keyhole to help its teams to complete one of the first custom applications to be ever built at Northwell, CareTool v2. The effort goal was to satisfy mandated requirements by the state of New York. Northwell Health needed the guidance of seasoned software developers in order to meet the required functionality by a strict timeline.
This project was one of the first in-house developed products, so Keyhole consultants provided guidance on architectural decisions, best practices, the agile philosophy, and project management. The end result was a success for Northwell. This successful engagement provided its IT organization the confidence to build future custom software applications to serve the very specific needs and timelines of business lines within the company.
Current & Future Engagements
The Keyhole team currently consults on and helps develop new functionality for an application with 400+ daily active users with a patient population in the thousands that grows every quarter.
Northwell plans to continue to leverage the skills of Keyhole consultants for the challenges coming in the following years, including an inevitable move to migrate on-premise applications to the Microsoft Azure Cloud. This presents a unique opportunity for Keyhole to be able to help Northwell migrate existing .NET 4.5 applications to the cloud to meet the security as well as performance requirements of an application critical to many business lines.
As shown in previous engagements, Northwell Health will continue to engage with Keyhole Software experts to manage this technology transition.