Industry: Supply Chain & Logistics
Technologies: Java, Azure DevOps, Terraform, Helm, Azure Kubernetes Service (AKS), Crossplane
Services: DevOps Enablement, CI/CD Pipeline Design, Azure Infrastructure Architecture, Agile Transformation
Overview
A leading organization in the supply chain and logistics industry engaged Keyhole Software to lead a major transformation of its internal IT operations and software delivery practices. The organization was operating without a DevOps foundation, relying heavily on manual deployments and siloed release processes that created inefficiencies and slowed innovation. In response, Keyhole implemented a comprehensive DevOps strategy to modernize infrastructure, streamline deployments, and enable internal teams to adopt scalable, cloud-native engineering practices.
Challenge
The client’s legacy systems and lack of automation created significant friction in its development lifecycle. Manual infrastructure management and rigid release processes made it difficult to scale applications or respond quickly to change. With no internal DevOps culture or tooling in place, the organization struggled to keep pace with modern development expectations. Leadership recognized the need for a complete transformation—both technical and cultural—to support ongoing digital modernization and enterprise agility.
Our Approach
Keyhole architected a DevOps strategy centered on Microsoft Azure, with infrastructure as code using Terraform and Helm, and container orchestration through AKS. A focus on enablement ensured long-term client self-sufficiency.
Key Contributions:
- CI/CD pipelines for Java and React services with secure, automated promotion workflows Terraform modules for provisioning Azure VNETs, AKS clusters, DNS, and database infrastructure
- Helm-based deployment patterns with RBAC and network policy enforcement Crossplane/XRDs introduced to allow self-service infra provisioning within Kubernetes
- Observability standards across logs, metrics, and alerts Standardization of Java microservices with Gradle builds and Docker integration
- Mentorship for 15+ engineers on DevOps best practices, GitOps, Agile workflows, and microservices architecture
Impact
Keyhole’s engagement transformed the organization’s approach to software delivery and infrastructure management. The team established a modern DevOps foundation rooted in automation, scalability, and secure cloud architecture. By eliminating manual processes and introducing self-service capabilities, the client achieved faster, more reliable deployments and dramatically improved environment consistency. Just as importantly, the organization gained internal capability and confidence through strategic mentoring, accelerating its broader Agile transformation.
This initiative laid the groundwork for long-term modernization success. Keyhole not only delivered robust technical solutions, but also fostered a DevOps culture that continues to support innovation, efficiency, and cross-functional collaboration across the enterprise.
