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Case Study: Application Assessment and Modernization for a Large Midwestern Health System

About the Client

The client is a not-for-profit, integrated health system headquartered in the Midwestern United States. As one of the region’s largest healthcare providers, the organization manages a broad network of hospitals, outpatient clinics, and community health programs. Their internal development teams maintain multiple Java-based applications critical to clinical operations and data analytics.

Overview

This health system partnered with Keyhole Software to evaluate and modernize several aging Java-based enterprise applications. The engagement began with a deep-dive architecture assessment and evolved into hands-on implementation of modernization recommendations, with a focus on performance, resilience, and maintainability.

Part 1: Architecture Assessment & Recommendations

Background

A Keyhole Senior Consultant was embedded with the client’s development team to perform a detailed analysis of critical systems, including custom-built clinical applications and healthcare data infrastructure.

Goals

  • Evaluate the software architecture and deployment practices.
  • Identify root causes of performance and reliability issues.
  • Recommend improvements aligned with the applications’ remaining lifecycle.

Key Findings

  • Deployment Complexity: Manual release processes delayed updates and introduced risk during hotfixes.
  • Database Downtime: Updates required manual database restarts, creating reliability and coordination challenges.
  • Error Propagation: Coupled services caused cascading failures and lacked robust error isolation mechanisms.

Recommendations

  • Implement circuit breakers using Netflix Hystrix for fault tolerance.
  • Replace native Java serialization with JSON-based serializers.
  • Upgrade from JDK 1.6 to 1.8 and evaluate migration to Spring Boot.
  • Automate deployments with Jenkins and containerized infrastructure.
  • Explore microservices architecture and Spring Batch for scalability.

Level of Effort Estimation Provided

  • Circuit breaker implementation: 80 hours
  • Serialization upgrade: 120 hours
  • JDK & GlassFish upgrade: 40 hours
  • Spring Boot integration: 100 hours
  • Deployment automation: 120 hours
  • Spring Batch pilot: 80 hours

Part 2: Implementation Support

Following the assessment, two Keyhole Software consultants collaborated with the client’s teams to execute key modernization strategies and enhance system stability.

Application Stability & Microservices Transition

One consultant focused on stabilizing legacy clinical applications and guided their gradual decomposition into microservices. Contributions included:

  • Integrating Hystrix across services to isolate faults and prevent system-wide outages.
  • Piloting modular migration with Spring Boot.
  • Implementing Spring Cloud tools like Eureka, Turbine, and Feign for resilient service communication.
  • Upgrading from Java 6 to Java 8 and preparing GlassFish 4 deployments using Docker containers.

Collaborative Data Integration (CCMR Project)

The second consultant supported the Collaborative Care Management Resources (CCMR) initiative, which unified patient data from multiple health networks and a national analytics partner. Responsibilities included:

  • Designing Java-based ingestion and staging processes for DB2 data and flat files.
  • Building Spring Batch jobs for large-scale data processing.
  • Helping establish foundational infrastructure for population health analytics.

The CCMR project ultimately integrated data from five healthcare systems and 41 hospitals, enabling improved care coordination across seven states.

Outcomes

  • Deployment times and failure rates were significantly reduced.
  • Applications became more resilient to backend latency and outages.
  • Teams established a foundation for modular growth and faster innovation.
  • Enterprise-scale data pipelines were built to support population health initiatives.

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