Client Snapshot: National less-than-truckload (LTL) transportation company headquartered in the Midwest Project Snapshot A team of Keyhole consultants joined the client’s team of engineers to develop a customized front-end software application that improved user experience. This was an initiative to modernize a legacy user interface and move to a web-based UI that replicated existing functionality. Although the previous application was …
A team of Keyhole Software consultants worked with one of the largest healthcare providers on the east coast to develop a proof-of-concept application for the network’s call center.
The proof-of-concept was for an application that displayed a list of the call center’s patient calls. The goal was to create a web user interface that used the Kendo Grid for displaying a list of calls and integrated well with the client’s business process management (BPM) service.
The application interfaced with the client’s BPM service responsible for creating and managing the lifecycle of calls. The finished application allowed a user to search from a list of available calls, choose a patient to call, indicate the call has started, and then complete the call with some information.
The goal of this assessment was to give the client an in-depth, hands-on look at strategies for separating domains; automating build, test and release pipelines; monitor and fix problems in a distributed system; delivering business value from distributed data; and key concepts/technologies that facilitate a highly maintainable, scalable system of systems.
