Privacy Policy & Terms of Use

1. Introduction

At Keyhole Software, we value your privacy. Our website (https://keyholesoftware.com) uses cookies and similar technologies to support core functionality, analyze website usage, and improve your experience.

We do not sell your personal information. We do not track you across other websites, and we do not collect sensitive personal data through our site.

2. What We Collect

We may collect limited data through standard website tools:

  • General usage data (e.g. pages visited, time on site, device type)
  • Non-identifiable demographic information
  • Referring source (e.g. Google, LinkedIn)

Tools we may use:

  • Google Analytics (for aggregate website metrics)
  • HubSpot (for contact forms and CRM)
  • Disqus (for blog comments)
  • Google Maps (to display office location)

We use this data solely to improve our website and services. We do not use it for behavioral advertising, nor do we sell or share it with third parties for marketing.

3. Cookies

We use cookies to:

  • Ensure the website loads and functions properly
  • Track general site usage patterns (anonymously)
  • Support embedded features such as maps, forms, and blog comments

By continuing to use our website, you consent to the use of cookies. You can manage cookies through your browser settings if you prefer to disable them.

4. Contact Us

If you have questions about our privacy practices or wish to request deletion of data submitted through our website forms, please contact us:

Keyhole Software
11205 W 79th Street
Lenexa, Kansas 66214
📧 [email protected]
📞 877-521-7769

5. Disclosure Statement

Keyhole Software serves clients based in the United States. While we follow privacy best practices, our website is not intended to comply with GDPR, CCPA, or other international privacy regulations. If you access this site from outside the U.S., your data may not be subject to the same legal protections.

6. Additional Information

Third-Party Services: Our website includes links and integrations with third-party services. We are not responsible for their privacy practices. Please review their privacy policies independently.

Children’s Privacy: Our website and services are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Policy Updates: We may update this privacy policy periodically. Changes will be posted here with updated effective dates. We encourage you to review this page regularly.

Data Retention: We retain collected data only as long as necessary for the purposes described. You may request deletion of your personal data at any time by contacting us.

Privacy Policy & Terms of Use

These terms apply to all Keyhole products, content, and home-grown software including: KeyholeSoftware.com, KeyholeLabs.com, ByzantineTools.com, Mockola.com, GrokOla.com

Agreement to Comply

If you choose to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website or software.

You may also wish to view our Social Policies or Content Usage Guidelines.

The following privacy policy (the or this “privacy policy”) discloses the privacy practices of Keyhole Software and Keyhole Labs, both Kansas companies operating with business in common (“Keyhole,” "Keyhole Software," "Keyhole Labs," “us,” “we,” or “our”), for the website located at https://keyholesoftware.com and all of the products and services offered from time to time by, on, or through the website (collectively, this website or other owned-by-Keyhole “websites” and "Software" mentioned above).

Keyhole created this privacy policy in order to communicate its privacy practices to each user of the website (“user,” “you,” “your”). by visiting and using this website and any product, service or component thereof, you agree to the terms of this privacy policy as they may be amended from time to time. in addition to complying with this privacy policy and any of our other policies, guidelines, and other agreements you have with Keyhole, you agree to comply with any and all applicable laws with respect to your use of the website.

By using the Website or software, each user is deemed to consent to our privacy practices set forth in this Privacy Policy as amended from time to time. If you do not consent to these privacy practices, do not use the website or view, access, or download any content from the website.

Keyhole Software may amend this Privacy Policy from time to time and will inform you and other users by posting the changed Privacy Policy to the Website. The amendments will be effective immediately upon posting the changes to this website or at the date specified in such amendment. By using the website after any amendment is posted to the website, you agree to be bound by the amendments.

IF YOU DO NOT AGREE TO ANY AMENDMENT TO THIS PRIVACY POLICY, YOU SHOULD IMMEDIATELY CEASE USE OF THE WEBSITE.

1. TYPES OF INFORMATION COLLECTED AND MANNER OF USE

Personal information is any data that can be used to identify or contact a single person. If you visit a website, your IP address will be saved through the use of Cookies (find out more about cookies below). You can remove cookies from your computer or device, by clearing your browsing history and caching (see how to do this below)

If you opted into our mailing list you may receive the occasional email on important news or service information. You have the right to opt out at any time and have any details removed, please email [email protected]

Personal Information

We do not generally collect information that personally identifies You (“Personal Information”) unless You choose to provide it to us through the Website (for example, by completing the online information request form to start a new project or sending an e-mail message). The Personal Information You submit is used to respond to your question or request, as permitted by this Privacy Policy or by law, and as necessary to comply with law.

We will not sell, distribute, or lease your personal information to third parties unless we have your express permission, or are required by law to do so.

Traffic Data

Traffic Data is information that does not, standing alone, personally identify You but is helpful for marketing purposes or for improving Your experience on the Website. We use Traffic Data to collect information at an aggregate level about the visiting and use of the Website and to make the use of the Website more enjoyable to Our Users. We may combine Traffic Data with Personal Information We obtain from You directly through the Website or otherwise, including from third parties.

We may track and collect certain general and non-personal information when you visit the website, including, without limitation, Your: (a) IP address, mobile device ID or other persistent identifier; (b) referrer information about how You visited the Website (e.g., how You got to the Website – was it by a Google search, by direct navigation, etc.) and how You used the Website (e.g., time of visit, areas of the Website that You visited); (c) Your connection speed and type; (d) type and version of Your web browser or mobile device; and (e) Your operating system and other system parameters and machine configuration (collectively, “Traffic Data”).

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. All users have the option to opt-out of Google Analytics cookies altogether by using this Google Analytics Opt-Out Add-on.

Our website also uses Jetpack. With it, Jetpack tracks post and page views, outbound link clicks, referring URLs and search engine terms, and country.  Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Cookies

KeyholeSoftware.com, GrokOla.com & KeyholeLabs.com all require the use of cookies. Cookies are industry standard and most major websites use them. Cookies are small text files a website can use to recognize a repeat visitor to the website. We use cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of this website are of interest to Our users. These cookies do not track personal information. If You do not want Keyhole to deploy cookies in your browser, You can set your browser to reject cookies or to notify you when a website tries to deploy a cookie. If you choose to disable cookies in Your browser, you can still access most of this Website; however, your ability to use some of this website may be affected.

2. CONFIDENTIALITY AND SECURITY OF USER PERSONAL INFORMATION

Except as otherwise provided in this Privacy Policy, We will keep all of your Personal Information as private and will not share it with third parties, unless such disclosure: (a) is necessary to comply with a law (or based upon the good-faith belief that disclosure is necessary to comply with a law); (b) is necessary to protect our rights or property; (c) is necessary to enforce this Privacy Policy, any of Our other policies and guidelines, or any other agreement that Keyhole has with You; (d) is specifically authorized by you; or (e) is in connection with the sale of a portion or all of our business or assets.

Keyhole will use a variety of commercially reasonable security technologies to help protect your Personal Information from unauthorized access, use, or disclosure. However, the use of such security technologies by Keyhole is not, and shall not be considered to be, any type of guarantee or warranty by Keyhole that the Personal Information of Users of this website will not be accessed by third parties, or that Keyhole will use all available security technologies to prevent unauthorized access to, use, or disclosure of your Personal Information.

3. LIMITED SHARING OF INFORMATION

We share Your Personal Information and Traffic Data with our or employees as necessary or convenient in connection with the provision of the Website or Software to You. Without limiting the generality of the foregoing, We share Your Personal Information and/or Traffic Data (a) with those people, including Our affiliates’ employees, agents, and contractors, who need this information to respond to your online information request form you submit; (b) with third parties that provide support, marketing advertising, or other services to or on behalf of Keyhole; and (c) as otherwise permitted by law from time to time. In the event that all or substantially all of our business or assets are sold or transferred to another party, all Personal Information that has been collected and saved may be one of the business assets we transfer.

While Keyhole uses commercially reasonable efforts to safeguard your Personal Information transmitted to third parties, Keyhole does not warrant that your Personal Information will be transported without unauthorized interception or modification or that Your Personal Information will not be accessed or compromised by unauthorized third parties.

4. COLLECTION OF YOUR INFORMATION BY THIRD-PARTY WEBSITES

The website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. We also have third-party advertisers that may appear on the website. These third-party advertisers may use cookies or similar technologies to help present the advertisements to you or to help measure the effectiveness of their advertisements.

The use of such technologies is subject to the privacy policies of the third-party advertisers and is not covered by this Privacy Policy. As a result, if you respond to any such third-party advertisers by clicking on the advertisements and/or visiting their websites or the websites of any other third party, be sure you evaluate their privacy policies before providing them any of your information.

5. USING KEYHOLE SITES AND SOFTWARE

As the site owner, Keyhole cannot be held responsible for errors in the content presented, or for information that is not accurate, complete, or "Suitable for any purpose."

Unless another agreement is in place, we may terminate your access to the any Keyhole-related free software or blog content, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

6. UPDATES AND CHANGES TO PRIVACY POLICY

We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy by posting such change, update, or modification on the website. Any such change, update, or modification will be effective immediately upon posting on the website or upon the date specified in such amendment.

7. CHILD PRIVACY ISSUES

This website and software are not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If You are under 13, do not use or provide any information on this website or on or through any of its features. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information.