Proof-of-Concept: Hospital Call Center App with C# and Web API

Keyhole Software .NET, JavaScript, Proof-of-Concept

A team of Keyhole Software consultants worked with one of the largest healthcare providers on the east coast to develop a proof-of-concept application for the network’s call center.

The proof-of-concept was for an application that displayed a list of the call center’s patient calls. The goal was to create a web user interface that used the Kendo Grid for displaying a list of calls and integrated well with the client’s business process management (BPM) service.

The application interfaced with the client’s BPM service responsible for creating and managing the lifecycle of calls. The finished application allowed a user to search from a list of available calls, choose a patient to call, indicate the call has started, and then complete the call with some information.

Modernization: HTML5 Designer Tool

Keyhole Software Application Rewrite, JavaScript, Modernization, New Development

A team of Keyhole Consultants has been focused on a rewrite initiative for a client proprietary Designer tool.

This tool enables a non-programmer to create a form-based web application by dragging UI elements onto a page of a form. The form contains pages that have UI elements. Each element has a number of associated properties, interactive at design-time. Each element can have behaviors that impart program logic to the form. The form can have a workflow associated with it. The tool user interacts with those artifacts by dragging and dropping elements, drawing behavior or workflow connections, modifying properties, and then saving the form, as XML, to a server. A web-based player interprets the form XML to serve it to an end-user as a web application.