In the last decade, the phrase “the cloud” has transitioned from a futuristic concept to a fundamental business strategy. The benefits of moving your business to the cloud have become increasingly clear, offering a new perspective on resource management, efficiency, and scalability. About seven or eight years ago, this concept began to reshape the way businesses approach technology. While it …
How Do I Choose the Right Cloud Service Provider for My Business?
In cloud computing, choosing the right cloud service provider transcends a simple choice—it’s a strategic decision. This choice sets the foundation for the IT infrastructure, influences operational flexibility, and dictates the capacity to adapt to emerging market demands. It’s crucial to partner with a provider that stands out not just as a part of their portfolio but as their primary …
Setting Up an LDAP Server Instance on AWS
This blog describes the basics of what it takes to get an existing LDAP server moved from the PV virtualization type to HVM. I encountered this situation personally while working for a client earlier this year. Efforts have been made to keep most of it generic enough to be useful for other situations involving system upgrades or replacements as well.
Transform Pub/Sub to Firestore Database in GCP
This year, the client I work with has started exploring the offerings in Google Cloud Platform (GCP) after investing years into the Microsoft Azure cloud. The opportunity has allowed me to explore a few new technologies that this post will cover and that you will hopefully find interesting.
In short, I was tasked with transforming Pub/Sub to Firestore Database in GCP. The scenario explored in this post takes an FHIR healthcare data feed, extracts telephone and email information, and then stores that in a Firestore database.
Code Tutorial: Integrating Avaya Agent For Desktop With React And SignalR
Keyhole Software gives readers an in-depth code walkthrough and tutorial for how to integrate Avaya Agent for Desktop using React and SignalR.
This integration allows the web-based application to asynchronously receive information about an inbound call, which enriches agents’ experiences and protects against context switching and double documenting. As for technology, AAfD (Avaya Agent for Desktop) is used as the softphone, React as the library to compose the SPA (Single Page Application), and SignalR as the bi-directional message hub.
The hypothetical scenario in this tutorial can be extended to many other use cases where there needs to be coordination between disparate systems, with an end user’s web browser being informed of the traffic without needing to do any long polling or other methodologies.
Asynchronous data flow is useful to many different business verticles, and SignalR is a powerful tool that will likely become a larger part of the custom Application Development enterprise ecosystem in years to come.
