Using Terraform to Create a Cloud Function on Google Cloud Platform

James Fielder Architecture, cloud, Cloud, Google Cloud Platform, Infrastructure As Code (IaC 1 Comment

In this post, we will walk through using Terraform to create a Google Cloud function that triggers when a file is uploaded and outputs the file details in the log. This process has wide-ranging applications and could be beneficial in a few business environments, such as: Real-time data processing in an online shopping/e-commerce environment when a customer orders a product, …

Avaya Agent for Desktop with React and SignalR

Code Tutorial: Integrating Avaya Agent For Desktop With React And SignalR

Keyhole Software Azure, Company News, Development Technologies, Programming, React, Tutorial Leave a Comment

Keyhole Software gives readers an in-depth code walkthrough and tutorial for how to integrate Avaya Agent for Desktop using React and SignalR.

This integration allows the web-based application to asynchronously receive information about an inbound call, which enriches agents’ experiences and protects against context switching and double documenting. As for technology, AAfD (Avaya Agent for Desktop) is used as the softphone, React as the library to compose the SPA (Single Page Application), and SignalR as the bi-directional message hub.

The hypothetical scenario in this tutorial can be extended to many other use cases where there needs to be coordination between disparate systems, with an end user’s web browser being informed of the traffic without needing to do any long polling or other methodologies.

Asynchronous data flow is useful to many different business verticles, and SignalR is a powerful tool that will likely become a larger part of the custom Application Development enterprise ecosystem in years to come.