Chatting with Rasa: An Intro to Chatbots

Braden Niswonger Development Technologies, Machine Learning, Tutorial Leave a Comment

It seems like a lot of websites these days are equipped with a Chatbot. It’s used for customer service, simple Q/A, and more.

As chatbots have grown in popularity, so have the number of different frameworks that can be used to implement them.

In this blog, we will explore one of these frameworks, Rasa. First, I’ll cover some of the basics of chatbots. Then, I’ll explain how to write a simple Chatbot using Rasa, and we’ll highlight some of its additional functionality as well.

How an SMS Application Took a Job (i.e. Task)

David Pitt Conversational Apps, JavaScript, Keyhole Creations Leave a Comment

This blog is about a human’s job being replaced by automation. But, before you start composing emails and social media responses, know that it’s a job that I think most folks would gladly allow an automated mechanism to take over.

The “job” discussed in this blog is the need to contact individual users (in this case, employees) when those users forgot to accomplish a required task.

In this blog, we discuss a conversational application solution used internally at Keyhole Software for automated SMS text messaging features surrounding time tracking. The solution, implemented with conversational application platform KHS {Convo}, allowed for time entries to be submitted via text and automated, schedule-based notifications….