See Keyhole at Nebraska.Code() 2018 – Sponsoring & Speaking

Keyhole Software Articles, Community, Company News, Educational Event, GraphQL Leave a Comment

Keyhole Software is excited to once again be a Gold sponsor of the Nebraska.Code() Conference.

The 2018 conference is Wednesday through Friday, June 6th-8th with excellent technical talks on the schedule. Wednesday will consist of half and full-day workshops, while Thursday and Friday will consist of 100+ one-hour breakout sessions. This year, the conference has moved to the Mid-America Center in Council Bluffs, IA, right across the river from Omaha, NE.

Sessions To Watch
Numerous conference sessions will be led by Keyhole Software team members on a myriad of technical topics. Make sure to attend the following Keyhole sessions when setting your own personal conference calendar…

Rethinking REST Practices: An Introduction to GraphQL with AWS AppSync

Mat Warger API Development, Articles, AWS, Cloud, Development Technologies & Tools, GraphQL, JavaScript, Programming, REST Leave a Comment

The basic premise of data transfer and involves requesting and receiving lists. This is simplistic, but it gets to the root of why we’ve developed the technologies and best practices to pass data using web services. RESTful APIs have grown to serve the needs of numerous individuals, startups, and enterprise companies across the world. They are useful, productive, and the concepts surrounding them are relatively standardized. If you don’t know how to create one, you can quickly find information building a great API that can grow to fit your needs. That’s when things get complicated…

If you start digging into REST, you’ll realize there’s quite a bit more to throwing lists. There are common threads that many people encounter when developing an API, and you begin to encounter many of the same questions so many others have before, such as: How strictly should you adhere to the principles of REST? How should you handle versioning? Should you bother? How do you want to structure your objects? Are users able to easily figure out what API endpoints are available and how they should be used?

There are many ways approach these. It boils down to communicating the structures that a given endpoint will return or accept. The cascade of questions that results from the choices made here will ripple through from the back-end to the client. The secondary issue is that these questions and choices are not at all uncommon. There are answers to these that follow Best Practices. But there is still plenty of ambiguity involved when attempting to build a flexible API that works well. These are the Commonly Tolerated Situations.

If you hadn’t already guessed, there is a solution that frees us from the dogma of REST and allows us to solve all these issues in a declarative, powerful, and fun way. That solution is GraphQL. In this blog, I’ll provide an introduction to the GraphQL specification with code examples…

How an SMS Application Took a Job (i.e. Task)

David Pitt Articles, Automation, Conversational Apps, JavaScript, Keyhole Creations Leave a Comment

This blog is about a human’s job being replaced by automation. But, before you start composing emails and social media responses, know that it’s a job that I think most folks would gladly allow an automated mechanism to take over.

The “job” discussed in this blog is the need to contact individual users (in this case, employees) when those users forgot to accomplish a required task.

In this blog, we discuss a conversational application solution used internally at Keyhole Software for automated SMS text messaging features surrounding time tracking. The solution, implemented with conversational application platform KHS {Convo}, allowed for time entries to be submitted via text and automated, schedule-based notifications….

Conversational Application Consulting Services

Development ConsultingConversational Applications & Chat BotsA Conversational Application provides a messaging interface for a personalized conversation between your company and a user. The ad hoc interaction is designed to provide hyper-relevant & personalized content via automated SMS text messaging that doesn’t feel automated. Keyhole has significant project experience in this space and can assist your development in the following ways: Application …

A Conversation About Conversations

David Pitt Articles, Conversational Apps, Development Technologies & Tools, JavaScript, Keyhole Creations, Mobile, Node.js, React Leave a Comment

We created a platform that supports developing a “conversational” type application through SMS. The user experience between a user and an SMS application can be thought of as a conversation. A user texts a question or topic, and a reply is returned, then another question and reply is performed until a desired result is accomplished.

Now, this is not a universal user experience, but for many use cases it can provide an easy to deliver users functionality quickly and conveniently. There is no need to install or download apps, or pop open a browser and type in a URL; just have a conversation through your texting app.

In this blog: Why conversational applications are handy, examples of conversational applications we have created, and a walkthrough of the application architecture used to develop those SMS applications. Includes how to make texting a richer experience, state, and session handling insights.