GenAI in the Enterprise: Dan Savino, SVP of AI and Innovation

Joining Zach on the Generative AI in the Enterprise pod today, we have Senior Vice President of AI and Innovation at SelectQuote, Dan Savino. Dan dives into how he’s led his company in implementing Generative Voice AI for their call centers over the past year. Warning, it’s not as straightforward as it sounds. Listen in as we talk through the hidden pitfalls and elusive golden tickets to getting Voice AI up and running in a way that actually benefits the business.

View This Episode On:

• YouTube: https://youtu.be/tgfD9IOsXEc
• Apple Podcasts: https://podcasts.apple.com/us/podcast/dan-savino-svp-of-ai-and-innovation-top-ai-linkedin-voice/id1730289289?i=1000646004959
• Spotify: https://open.spotify.com/episode/5wvkGMMWbt6wCpKmLcMvI5?si=4b9c2c1708894465
• … or wherever you get your podcasts!

About Guest Dan Savino:

With over 15 years of progressive roles at SelectQuote Insurance Services, a leading provider of insurance products and services, Dan is a seasoned and accomplished IT leader who oversees the technical development for the implementation of new business phone systems and the design of software aimed at enhancing operations.

Dan directs cross-functional teams, including offshore and onshore application development, business intelligence, data science, project managers, and application support teams, to deliver high-quality and cost-effective IT solutions that align with the company’s vision and strategy. Some of his key accomplishments include contributing to the company’s IPO, executing new strategies that improved project completion time by 27%, increasing developer productivity by 35%, and overseeing the re-architecture and replacement of all divisional CRMs, quote tools, and external websites. Dan has also established and implemented a comprehensive enterprise-wide technological strategy that covers systems, platforms, and software development standards.

Dan is incredibly passionate about driving innovation, enhancing customer experience, and fostering collaboration across the organization. He has a proven track record of delivering quantifiable results, exceeding expectations, and leading with integrity and excellence. With his rich experience, it is no surprise that Dan is a Top AI Voice on LinkedIn (https://www.linkedin.com/in/dansavino/).

About The Generative AI In The Enterprise Series:

Welcome to Keyhole Software’s first-ever Podcast Series, Generative AI in the Enterprise. Chief Architect, Zach Gardner, talks with industry leaders, founders, tech evangelists, and GenAI specialists to find out how they utilize Generative AI in their businesses.

And we’re not talking about the surface-level stuff! We dive into how these bleeding-edge revolutionists use GenAI to increase revenue and decrease operational costs. You’ll learn how they have woven GenAI into the very fabric of their business to push themselves to new limits, beating out competition and exceeding expectations.

See All Episodes

Partial Generative AI In The Enterprise Episode Transcript

Note: this transcript section was created using generative AI tools like YouTube automated transcripts and ChatGPT. There may be typos, slight content changes, or character limits for brevity!

Soon To Come!